1. Definition and nature of personal data


When you use the site (hereinafter: the "Site"), we may ask you to provide personal information about you.

The term "personal data" means any data that identifies an individual, which is particular to your full name, nickname, photograph, address and e-mail, phone numbers, date of birth, curriculum education, occupation, marital status, data related to your transactions on the Site, details of purchases, credit card numbers, and any other information you choose to provide us about yourself.


2. Purpose of this Charter


This Charter is intended to inform you about the means we are implementing to collect your personal data in the strictest respect of your rights.

We tell you about it as we abide in the collection and management of your personal data, law n ° 78-17 of January 6, 1978 relating to data, files and freedoms, in its current version.


3. Identity of the data collection


The person responsible for the collection of your personal data is TRAMPOLINN company, SAS, registered with the RCS Paris under number 800 546 103, having its registered office at 45 rue de Chabrol- 75010 Paris (referred to hereunder: "We").


4. Collection of Personal Data


Your personal data are collected to answer one or more of the following purposes:

  • Manage your access to certain services available on the Site and use,
  • Perform customer management operations concerning contracts, orders, deliveries, invoices, loyalty programs, followed by the relationship with customers,
  • Create a registered file of members, users, customers and prospects,
  • Send newsletters and promos. In case you do not wish to be contacted, we give you the option to check a box expressing your refusal about it in the collection of your data;
  • Develop business statistics and use of our services,
  • Organize contests, sweepstakes and all promotions excluding money online and chance games subject to the approval of the Regulatory Authority of Online Games
  • Manage management opinions of people on products, services or content,
  • Manage outstanding and potential litigation regarding the use of our products and services,
  • Comply with our legal and regulatory obligations.
  • Agree to receive partner offers with one entry per Facebook or Gmail.
  • We inform you when collecting your personal data, whether the data indicated is mandatory or if it is optional. We also indicate what are the possible consequences of failure to respond.


5. Recipients of the data collected


Only personnel of our company, the services in charge of control (including auditors) and our subcontractors have access to your personal data.

Court officers, judicial officers and agencies responsible for carrying out debt collection can also be recipients of your personal data public bodies, only to meet our legal obligations,.


6. Transfer of personal data


Your personal data will be subject to sales, rentals or exchanges for third parties. In case you would be interested, we give you the option to check a box expressing your agreement on this subject in the collection of your data.


7. Duration of storage of personal data


  • Regarding your data management customers and prospects:

Your personal data will not be retained beyond strictly necessary to the management of our business relationship with you. However, data to establish proof of a law or a contract, to be retained under the compliance with a legal obligation, will be for the period provided by law.

Regarding potential customer destination prospecting, their data may be retained for a period of three years from the end of the business relationship.

Personal data relating to a prospect, not the client, may be retained for a period of three years from collection or last contact with the prospect.

After this period of three years, we will come back to you and ask whether you wish to continue receiving commercial solicitations.

  • Concerning the identification:

Upon exercise of the right of access or rectify, data relating to identity documents will be retained for the period specified in Article 9 of the Code of Criminal Procedure, a year. Upon exercise of the right of opposition, this data can be archived during the limitation period provided by section 8 of the Code of Criminal Procedure, three years.

  • Regarding the data on credit cards:

We do not store data on bank cards beyond the time necessary for the completion of the transaction

Data from the CVV or CVV2, registered with your credit card is not stored.

In the case of payment by credit card, the data relating to them may, however, be retained for a purpose of proof in case of any dispute the transaction, intermediate archives for the period specified in Article L 133 -24 of the Monetary and financial Code, namely 13 months of the date of debit. This period may be extended to 15 months in order to take into account the possibility of using payment cards Charge.

  • For the management of opposition lists to receive prospecting:

The informations used to take into account your right to object are retained for at least three years from the exercise of the right to object.

  • About audience measurement statistics:

The information stored in the users terminal or any other item used to identify users and allows their traceability and attendance will not be kept for longer than 6 months.


8. Security


We inform you, that we take every precaution, appropriate technical and organizational measures to safeguard the security, integrity and privacy of your personal data, including, prevent it from being distorted, damaged or that unauthorized parties have access to it.We also use the least secure state of the art payment systems and the applicable regulations.


9. Cookies


Cookies are text files, often encrypted, stored in your browser. They are created when the browser of a user loads a given website: website sends information to the browser, which then created a text file. Every time the user returns to the same site, the browser retrieves the file and sends it to the server of the website.

There are two types of cookies that do not have the same goals: the technical and advertising cookies

Technical Cookies are used throughout your navigation to facilitate and to perform certain functions. A technical cookie can for example be used to store the answers filled in a form or the user preferences with regard to the language or the presentation of a website, where such options are available.

Advertising cookies can be created not only by the website where the user navigates, but also by other websites displaying advertisements, ads, widgets and other elements on the page displayed. These cookies can be used to perform particular targeted advertising, that is to say, advertising determined based on the user navigation.

We use technical cookies. These are stored in your browser for a period of 6 (six) months You can object to the installation of these cookies, but such a refusal may prevent proper operation of the Site.

We do not use advertising cookies. However, if we were to use them in the future, we will notify you in advance and you would have the opportunity if necessary to disable these cookies.

We use a statistical tool for audience analysis that generates a cookie to measure the number of visits to the site, the number of page views and visitor activity. The shelf life of this cookie is limited to 6 months. Your IP address is also collected to determine the city from which you connect.

We remind you that for all practical purposes you can object to the filing of cookies by configuring your browser.


10. Consent


When you choose to share your personal data, you expressly give your consent to the collection and use thereof in accordance with what is stated in this Charter and legislation.


11. Access to your personal data


In accordance with Law No. 78-17 of 6 January 1978 relating to data, files and liberties, you have the right to obtain the communication and, if necessary, rectification or deletion of data about you on the Site.

You can also contact:

Email address:

Mailing address: 45 rue de Chabrol - 75010 Paris

It is reminded that any person may, for legitimate reasons, oppose the processing of data concerning him.


12. Changes


We reserve the right, at our sole discretion, to modify this Charter at any time, entirely or only in part. These changes will take effect from the date of publication of the new charter. Your use of the Site following the entry into force of the amendments will be worth recognition and acceptance of the new charter. Failing this, and if this new charter does not suit you, you will not have access to the Site.


13. Entry into force


This charter took effect April 7, 2014